Legal

Privacy Policy

Last updated: May 2026

Overview

Cerebro (“we”, “us”, “our”) is an AI automation consultancy operated by Pedro Avila, based in Sydney, Australia. This policy explains how we collect, use, and handle your personal information when you visit cerebroai.au or engage with our services.

We handle your information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information we collect

We collect information you provide directly, including:

  • Name and business name, when you fill out our contact or onboarding form
  • Email address and phone number, used to follow up on your inquiry
  • Details about your business and workflow challenges, shared through our chatbot
  • Any other information you voluntarily provide during our conversations

We also automatically collect basic usage data (page visits, browser type) through standard web server logs.

How we use your information

Your information is used to:

  • Respond to your inquiry and prepare a personalised proposal
  • Schedule and conduct discovery calls
  • Deliver and manage automation services you engage us for
  • Send relevant follow-up communications about your project
  • Improve our service and website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-party services

We use the following services to operate our business. Each has its own privacy policy.

  • Supabase: Database and authentication — stores lead and conversation data
  • Anthropic (Claude): Powers our AI chatbot to process your responses
  • Resend: Email delivery for inquiry notifications
  • Vercel: Website hosting

Data retention

We retain your information for as long as necessary to deliver our services or as required by law. If you would like your data removed, contact us and we will delete it within 30 days unless we are legally required to keep it.

Your rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal information
  • Withdraw consent to receive communications from us at any time

Cookies

Our website uses essential cookies for basic functionality. We do not use tracking cookies or third-party advertising cookies.

Contact

For privacy-related questions or requests, contact us at pedro@cerebroai.au.